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Northwest Snow Removal, Inc.
2017 - 2018 Service Map

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About Northwest Snow Removal - Company Information

Snow Removal Equipment List 2011-2012

We have access to:

  • 4 wheel loaders with 14-16' pushers
  • 2 back hoes with 12' pushers
  • 9 skid steers (each with bucket and/or 10' Pusher)
  • 2 Caterpillar 252B Loaders w/10' Sectional Plows
  • 3 Dump Trucks (6 yard) w/large capacity salt spreaders
  • 46 Pick-Up Trucks w/ Plows & V-Box salt spreaders
  • 10 Pick-Up Trucks w/ V-Plows
  • 3 Jeeps with 6 ft plows

Northwest Snow Removal services over 40 customers in the Chicagoland area representing over 180 properties. Our office staff and management support staff consists of 9 members. During any given winter storm, our crew of over 120 snow plowing professionals utilizes over 60 pieces of equipment. We go through about 50 tons of treated rock salt and many pallets of bagged material each salt event. That being said, You can still be in contact with the owner with only one phone call.

 

Our Mission

  • Exceptional performance in all aspects of our industry
  • Outstanding customer service
  • Continuous education
  • Unparalleled value

Our Vision

To create a culture within our company that will in turn create quality-minded employees and then top-quality performance.

We will seek to AMAZE our customers! By integrating our total quality process throughout our firm, we will become the premier provider of snow removal services, and our customers will be astounded. By improving our performance through continuous education, we will work to provide our customers with outstanding service, no matter what weather conditions stand in our way. We will gain distinction through quality.

Our Goals

Focus On Our Customers
Our primary goal is to satisfy our customers. Accompanying this primary goal is a primary benefit: by delivering a service that satisfies the first time, every time, costs go down and efficiency goes up. It simply costs less to "do it right" than to correct the problem or defect later. We offer consistent, reliable and timely service in a proactive manner. We earn the trust of our customers by treating them as we treat ourselves, with respect, honesty and fairness. Satisfied customers are more likely to become repeat customers; unhappy customers will not.

Continuously Improve and Educate
Every organization has room for improvement. Northwest is no exception. We face tremendous opportunity by putting into place the systems that will allow for solutions to ongoing issues. We will ensure the best use of scarce resources. We will make the best use of our best assets: Northwest Snow Removal Employees.